The Domino Chick

Papa’s Got a Brand New Bag

Thursday, April 1st, 2004

I've been playing around with the NSD tool a lot lately - I was familiar with analyzing .rip files in R5, and I wanted to include some NSD-related content for my e-Pro webcast on Domino Server Troubleshooting last week. Now, some people may not find analyzing .rip files or NSD output very interesting, but that's the sort of supergeeky thing I like - poking around in call-stacks, trying to find the .dll or process that's hosing a server.

Now I'm troubleshooting a server crash from earlier this week, and due to log analysis and confirmation from the NSD output, I traced the problem to a third-party product that I have installed on my server. I opened a ticket with the company that makes the product, just to let them know that they've got a potential issue with their product running on 6.5 servers. They haven't certified it for 6.5.1 yet, and I want to upgrade, but I want to make sure they've got the issue fixed before I do, because I can't have random server crashes happening all the time. I suppose I can just disable the product's add-in tasks temporarily until they certify it for 6.5.1, because it's not a mission-critical app (and really, my boxen at my home office are just used for testing and my own personal fiddling, so it's not affecting a production environment). We'll see.

In the meantime, I'm going to keep analyzing those NSD logs until I am seeing call-stacks and process trees in my dreams. :)

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Posted by: Kathleen McGivney at: 11:45:00 AM